What is Eastel? All the answers here.
A prepaid 5G line on the U Mobile network, licensed by MCMC. Pick your question, read a short answer, order when you are sure: SIM RM10.
- Keep your number
- eSIM or physical SIM
- No contract
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Eastel is an MVNO on the U Mobile 5G network; licensed operator Anchor Communications Sdn Bhd (NSP/ASP MCMC). This page is run by an authorised Eastel dealer, not by Eastel itself.
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Registration is subject to Eastel terms, conditions and approval. Prices and plans are subject to current terms, conditions, U Mobile 5G coverage & FUP. No income or sales figures are guaranteed on this page.
What is Eastel
Eastel is a prepaid 5G telco (MVNO) on the U Mobile network. It is run by Anchor Communications Sdn. Bhd., licensed by MCMC (NSP and ASP), and launched in the first quarter of 2026.
- RM10 starter SIM: eSIM or physical SIM
- Activate it yourself in the Eastel App (App Store & Google Play)
- Monthly plans with unlimited calls and hotspot
- Eastel's official hotline: 011-7033 7777
This page is run by an authorised Eastel dealer, not by Eastel itself.
Plans & prices
RM10 starter SIM first; you pick the plan in the Eastel App once the SIM is active. One monthly plan at a time. Subject to terms, conditions & FUP.
Beza setahun (anggaran) RM180
Compared with EZ35 RM35 / 30 days. Estimate only. Subject to terms, conditions & FUP.
Coverage
Eastel runs on the U Mobile network, so Eastel's coverage is U Mobile's 4G/5G coverage where you are.
- Check U Mobile's official coverage map for your home or work address
- If a friend uses U Mobile in the same area, ask them how the line is
Real coverage can vary by location, building and network load.
eSIM
An eSIM is a digital SIM: no card, active right on your phone. Handy when your SIM slot is already taken. Quick check: dial *#06#; if an EID number shows, your phone supports eSIM.
Or pick your phone brand:
Keep your number
Yes. Move from another telco to Eastel and keep your number (MNP). Choose "port-in" when you activate the SIM in the Eastel App.
- Takes up to 2 working days
- Settle your old telco's bills first
- Cannot be undone once the move is done
Passport holders
Yes. Foreigners register an Eastel SIM with a passport through Assisted Registration: an Eastel dealer registers it for you, in person. Passport registration cannot be done on your own in the Eastel App.
- Bring your original passport (e-passport), still valid. Photocopies, work permits or student cards are not accepted instead.
- You must be there in person: the dealer scans your passport and you do a face check.
- You can upload your work pass if you have one (optional).
- Foreigners can hold up to 5 prepaid SIMs across all telcos.
Subject to Eastel terms, conditions and identity verification.
Eastelpreneur
Eastelpreneur is Eastel's official referral programme for ages 18 and up. Start with your own Eastel SIM, share your link, and our team helps with tools and guides.
Eastel's official revenue-share (RS) structure:
Source: eastel5g.net. Subject to eligibility, terms & conditions; no income is guaranteed.
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